Poll Status Overview

Polling is the communication between Radar the POS (Point of Sale) for each location. Each night after the POS end of day Radar polls in the following data:  Sales – Previous Day ONLY  Labor – Last 21 days  Actual Cash Deposits – Last 7 days    The ...
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Poll Status Key Detail

Icons on the Poll Status table make it easy for you to quickly recognize information about the polling status of a location. To view a key for the icons that may appear on this page, click 'SHOW KEY'. To hide the Poll Status Key, click 'HIDE KE...
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POS Installation & Remote Access Information

R365 polls information from your Point of Sale (POS) system by first installing our software on a server or computer at each location. This computer is typically your back of house computer. We can install the software one of two ways: Remote access or via...
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POS Change Overview

Radar is only able to poll from one POS for each Location. The process of changing the POS system being polled involves prepping Radar for the changeover, locking polling of the old POS, initiating polling for the new POS, and post-change audits.   Thro...
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POS Change Acknowledgement

When switching between Point of Sale (POS) systems, it is important to understand the changes in data that can occur. This acknowledgement outlines certain caveats about the change procedure and possible ramifications of implementing a change. Restaurant36...
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Historical Back Poll Micros3700 Addendum

Acknowledgement of the following Micros3700 Historical Data limitations. There are certain limitations to a Micros3700 historical data back-poll that warrant additional explanation and understanding on your part prior to commencing the back-poll.  ...
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Labor Flat File

A Labor Flat File is an add-on feature that allows Radar to import Time and Attendance data from a timeclock provider, outside of the POS system used for recording sales.  Setup Process Once R365 Support receives notification that the Labor Flat F...
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Revenue Center Split

A Revenue Center Split is an add-on feature where POS data is polled from one Location, then split into two or more Locations. The data is split from the Parent Location based on POS Revenue Centers and Job Names. The new Split Location will have all the s...
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Data Integrity - Sales Audit

When Radar polls data from your Point of Sale, the data within Radar should mirror the data in the POS. Comparing how the POS reports sales data to how Radar reports the same sales data is an important part of managing a Radar database.  Recommended reas...
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Data Integrity - Labor Audit

When Radar polls data from your Point of Sale, the data within Radar should mirror the data in the POS. Comparing how the POS reports labor data to how Radar reports the same labor data is an important part of managing a Radar database.  Recommended Re...
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Employee Resolve Audit

Employee Resolve is the term used for the rules Radar uses to turn raw labor data provided by the POS into employee records in Radar. Typically, when Radar receives data from the POS it is just a list of names and punches. Radar then groups the punches by ...
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User Options

The User Options page is the best page of the User Options module and contains the following quick links: Change Password, Help Files, Manage Account, Manage Email Alerts, Manage Report Batches, Manager Log Font Setting, RADAR/Website Questions, Polling Su...
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Change User Password

The Change User Password page allows you to quickly and easily change your password. The newly-created password must meet the New Password Strength criteria displayed to the right of the 'New Password' field. The New Password Strength setting can b...
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Help Files

The Help Files page allows you to view, save, or print help documentation for any specific module. Documents are displayed in PDF format. To view a help file, select the PDF icon or the 'Help File' link in the 'Help' column. Once the he...
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Manage Account

The Manage Account page allows you to view and edit a few User-specific settings. These settings include: Default Report Output - Select whether you would like the default report output to be Active Reports or PDF Email Address - Enter the email address...
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Manage Defaults

The User Settings from Manage Users that can be edited by a User without Super Admin assistance will be displayed here. There is a brief description next to the choices to let you know the impact of your choice.
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Manage Email Alerts

The Manage Email Alerts page allows you to subscribe to any email alerts that have been set up with the 'Can Subscribe?' option. For more information on creating or editing an email alert batch, see the Email Alerts page in the Company Configuratio...
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Manage Report Batches

The Manage Report Batches page allows you to subscribe to any report/export batches that have been set up with the 'Can Users Subscribe?' option. For more information on creating or editing report/export batches, see the Report & Export Batches...
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Manager Log Font Settings

The Manager Log Font Settings page allows you to customize the font in the 'Messages' section and the 'Log' section of the Manager Log page. It is important to note that in order for a User to have access to the Manager Log Font Settings pa...
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Review Service Agreement

The Review Service Agreement page allows you to view and print the Ctuit Subscription Agreement. The Service Agreement History table is displayed on the right side of the page. This table displays all revisions to the Ctuit Subscription Agreement and t...
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Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) adds an additional layer of security that prompts Users to authenticate their logins. When MFA is enabled, all Users have the ability to opt in to MFA for their User Account. When logging in with MFA, Users will need t...
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Training Overview

The Training module provides you with training videos, help files, and a calendar of training webinars that can all be used to help you familiarize yourself with RADAR.
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Module User Guides

The Module User Guides page allows you to view, save, or print help documentation for any specific module. Documents are displayed in PDF format. To view a help file, select the PDF icon or the ‘User Guide’ link in the “Guide” column. Once the help file op...
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Training Videos

The Training Videos page allows you view training videos that can help you familiarize yourself with RADAR and its basic functionality.  Basic Usage The training videos are divided into sections. Each section contains a list of separate videos tha...
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