General Questions

What is Radar?
17:08
What is a Radar User?
Radar Users are the members of your company who have access to Radar's business intelligence reporting, operati...
12:42
What is a Radar Superadmin?
Radar Superadmins are the members of your team responsible for the implementation & maintenance of your Radar da...
10:04
Why am I receiving an 'Access Denied' error when I log in?
The 'Access Denied' error is generated when a User attempts to access a Module they do not have privile...
15:59
Radar Support Center: Ticket Submission & Tracking
You can now submit and track tickets from the Radar Support Center! If you search for an answer and can’t find w...
13:32
Contact Radar Support
The best way to contact our Support team is to submit a ticket (login required). For more information, see Radar Sup...
07:09
What does the red exclamation point icon in the upper right corner mean?
If a red circle with an exclamation point is visible in the top right of all Radar pages, there are alerts pend...
16:37
Radar and Advantage Support Email Policy Updates - Q2 2022
In an effort to improve your Radar and Advantage Support experience, and get you answers as quickly as possible, sta...
14:49
How do I add a Report to a Report Batch?
Any Report from the Reports Module can be added to an existing Report Batch by a Superadmin. Once added, the Re...
11:11
How do I add an Export to an Export Batch?
Any Export from the Exports Module can be added to an existing Export Batch by a Superadmin. Once added, the Ex...
16:18
Help Chat With Us