You can now submit and track tickets from the Radar Support Center!

If you search for an answer and can’t find what you need, just click Create Ticket:

In order to submit a ticket, you must be logged in to your account. If you’ve emailed us in the last four years, you should already have one. You just need to go through password retrieval to gain access:

If the system doesn’t recognize your email address, no sweat. Just register for a new account:

When you create a ticket, fill out the required fields that help us get your case into the right hands quickly:

Don’t forget to check the suggestions for helpful articles you may have missed:

If you’re associated with more than one company / database, don’t forget to let us know which one you’re contacting us about:

This helps us keep your tickets organized so you can find what you’re looking for later:

You can access your ticket history at any time by clicking the Check Ticket Status button, or by clicking Tickets in the site header:

On the ticket history page, you can view tickets by several sorting options, including status, created date, and company (if you’re associated with more than one):